A guide to understanding your renewal periods.

• A License Period is the official "Active" term (often in years) that the license has been issued to an individual by a regulatory body. Within CE Zoom, the “issue date” is not the initial date when your license was first granted, but rather the first day of your most recent official license period. For example, if you were initially licensed in 1993 and your license must be renewed every two years, the issue date should not display 1993—it should be set to display the first day of your current license renewal cycle.
• A CE Renewal Period is the window of time (often in years) in which you must complete the CE Hours or courses that your regulatory body requires.
• In most states, these two periods fall on the same dates and cannot be edited to operate independent of each other.  For a hand full of states, these periods are offset and have different dates. In that case, CE Zoom allows you to edit and manage them independently, as needed.

• Use Edit License only for quick corrections, such as fixing an error, updating dates for an extension, or adjusting an existing entry.
• Use Renew License when you’ve officially renewed your license with your regulatory body. This creates a new renewal period while preserving your previous renewal period history.

Yes. Within your account, from Manage Licenses you can edit or delete CE renewal and License periods.

If you had a professional account on our Legacy CE Zoom platform, some licenses or permits may appear on the new platform as "unmatched" or "undefined" as a result of our migration. The new platform consolidated and improved user experiences. Use the link below on how to mange those licenses.

We diligently took every measure to ensure the data migration from the legacy CE Zoom platform to Version 2 was as complete and accurate as possible. However, we understand that in rare cases, some licenses may not have transferred.

If you notice a missing license, don’t worry — it can still be added, and all associated CE records can be applied to your account.

We’re here to help make sure your account is fully up to date.

Please see the links below on how to update your licenses

Yes. The View All Licenses and CE Reporting Periods screen displays all renewal periods you’ve added. CE credits earned within each period are displayed so they correspond the requirements for the license selected.

CE Zoom will not build new trackers for periods before July 1, 2025. If you choose to enter older renewal periods, your tracker may not fully reflect those requirements. You can still access historical records in Legacy CE Zoom if you previously tracked them there.

If you're seeing an audit or license period listed as 3/2/1995 to 3/3/1995, it's likely because your license renewal dates were never entered in the legacy system. During the migration to the new platform, placeholder dates were used when no valid license or CE renewal information was available.

→ To fix this edit your license to correct an error

How to edit my license