A guide to managing your CE certificates on CE Zoom

Learn how to...

  • Upload CE Certificates
  • Edit or Update CE Records
  • Apply CE to the Correct License
  • View and Print Certificates Anytime
  • View Records by License Period
Colorful certificate management in action

Master Your CE Zoom Certificate Manager

Explore our video tutorials, FAQs, and support resources

Understanding My Certificates

Your complete guide to managing CE certificates in CE Zoom — from uploading certificates to organizing CE records across your licenses.

Upload a Course-Related CE Certificates

Learn how to upload and properly record course-related CE completed outside of CE Zoom.
How to Article

Upload a Non-Course-Related CE Activity

Learn how to upload and track non-course related CE activities completed outside of CE Zoom.
How to Article

Why You Were Marked 'Ineligible' for CE Credit

Understand why CE credit may not have been issued for a CE Zoom course.
Support Article

CE Zoom eliminates teh chaos of tracking certificates across multiple platforms. Everything is organized, accessible, and audit-ready when your state board requests records.

Frequently asked questions

Why should I upload my CE certificates to CE Zoom?

Uploading your certificates allows CE Zoom to organize your CE records, track requirements by license, and maintain documentation for compliance — all in one place.

Your records are available 24/7 whenever you need them.

Many professionals rely on CE Zoom to securely store their CE records. In situations such as fires, floods, hurricanes, or accidental damage, having a secure digital record can be critical. CE Zoom helps ensure your CE documentation remains safe, accessible, and protected when you need it most.

Can I upload CE certificates from courses taken outside of CE Zoom?

Yes. You can upload and store CE certificates from any continuing education provider, even if the course was not taken through CE Zoom. This allows you to keep all of your CE records organized in one place, instead of managing multiple systems or storage locations.

Any CE earned through CE Zoom courses will automatically be distributed to your account, making it easy to earn and track CE without additional steps.

By combining automatically issued CE Zoom certificates with certificates you upload from other providers, CE Zoom becomes a single platform to store, organize, and track all of your continuing education records across your licenses and renewal cycles.

How does CE Zoom apply CE hours to my licenses?

With CE Zoom, you add a CE record once, and the system automatically applies those hours to each license and permit you hold, based on the rules of each jurisdiction.

If adjustments are needed, you can simply edit the record and select which licenses the CE should apply to — there is no need to delete and re-enter the certificate.

This allows you to see your CE records:

• As a complete CE history
• Applied to each individual license
• Applied by license and renewal cycle

Can I edit a CE certificate after uploading it?

Yes. If you entered incorrect information or need to make adjustments, you can edit CE certificates at any time.

For CE Zoom–issued certificates, editing options may be limited depending on the course approval status. Courses offered directly by your licensing board may be fully locked, while certificates with approvals such as AGD or state-specific approvals may allow limited edits.

These protections help ensure CE records remain accurate and compliant with licensing boards and industry standards for issuing CE credit.

If your licensing board allows it, you can also roll or reassign CE hours to a different renewal cycle by updating the certificate record.

 

Can I download or print my CE certificates?

Yes. All certificates stored in CE Zoom can be viewed, downloaded, or printed at any time for license renewals, compliance audits, or personal records.

How does CE Zoom organize my certificates?

CE Zoom organizes your certificates by license and compliance period, allowing you to view all records across all periods, filter by a single license, or drill down to one license and one specific period. You can see which certificates are allocated to which licenses, ensuring accurate compliance tracking.

Can I access my certificates anytime?

Yes. CE Zoom provides secure, cloud-based storage so you can view, download, and print your certificates anytime, from any device. Your certificates are always accessible when you need to prove course completion for audits, renewals, or employer verification.

How does CE Zoom support compliance?

CE Zoom tracks your certificates by license and compliance period, automatically allocating credits to those license CE requirements. When you upgrade, you can see how your completed CE credits map to your compliance obligations, making audit preparation straightforward and reducing the risk of clerical errors.

What makes CE Zoom different from other solutions?

CE Zoom replaces scattered emails, folders, and paper files with a single automated platform. It provides real-time visibility, license-specific tracking, and precise credit allocation—not broad filters or guesswork. You never lose a certificate again, and audit-ready records are always one click away.

How long are my certificates stored in CE Zoom?

Your certificates are stored immediately upon completion and remain accessible indefinitely at this time. You can view and print them at any time, filter by license or compliance period, and retrieve them instantly for renewals, audits, or employer requests without searching through old emails or downloads.

Ready to maximize your CE Zoom experience?

After setting up your License Manager and adding your records, explore CE Zoom’s Elite Plan to access unlimited Elite CE courses—both live and on-demand—designed to help you complete the courses needed to renew your license while enjoying the full CE Zoom experience for your professional development.

Basic

Essential for dental professionals tracking licenses. Includes basic tools to manage your CE requirements and renewal dates.

Free

Basic plan includes

  • Track multiple professional licenses
  • Store license numbers and renewal dates
  • Upload license documentation
  • Manually upload CE records
  • Basic license renewal reminders
  • CE verification & distribution tools
  • Search and find CE courses for license renewal

Pro

Perfect for professionals needing a complete license & CE tracking plus easy access to all CE needed to renew your license, including state-required & approved CE courses.

$69/year

Professional plan includes

  • Everything in Basic plan
  • Advanced renewal tracking dashboard
  • CE Navigation & Compliance Tracker
  • "Does This Apply?" CE requirement matching
  • View CE compliance requirements by license
  • Detailed CE transcript views
  • View overall CE renewal compliance status
  • 24/7 automated compliance monitoring

Elite

Comprehensive solution for licensed professionals who want unlimited CE courses, complete license management, and the full CE Zoom experience.

$325/year

Elite plan includes

  • Everything in Professional plan
  • Take unlimited Elite CE courses with no additional fees
  • Includes unlimited access to Elite live CE webinars
  • Includes unlimited access to Elite self-study CE courses
  • Access to State-required and approved Elite Courses
  • Complete your CE requirements in one platform
  • New Elite courses included as they are released
  • All-in-one CE solution for license renewal