Understanding Your License Manager
Provides an overview of the License Manager page, including its sections, features, and available license management actions
A guide to managing your licenses on CE Zoom
Learn how to...
- Adding All Licenses
- Edit License Details Quickly – Update license numbers, renewal dates, and status settings with step-by-step instructions
- Manage Past and Current Licenses – Correct renewal period dates and add new licensing periods after renewal
- Upload and View License Documents – Store photos and files of your licenses securely in your account
Master Your CE Zoom License Manager
Explore our video tutorials, FAQs, and support resources
Adding a License
Add all professional licenses you currently hold to begin tracking your CE requirements and renewal periods.
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Upload License Documentation
Upload a photo or file of your license to keep proof of licensure on record and make it available for employer verification.
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Edit Current License Renewal Period
Update the current renewal period to reflect changes such as a newly issued license, corrected expiration date, or updated renewal cycle.
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Edit Previous License Renewal Periods
Update past renewal periods to correct historical renewal dates or ensure your CE records accurately reflect the original reporting period.
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Renewing Your License
Update your license to reflect your most recent renewal with the state so CE tracking continues in the correct renewal cycle.
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Inactivating & Reactivating
Mark licenses you no longer hold as inactive so you can focus on managing your active licenses.
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Video Tutorial (Re-Activating)
Deleting Licenses
Delete licenses that were added by mistake or have no CE history managed on CE Zoom.
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Viewing Your Uploaded Licenses
View your uploaded license documentation to keep proof of licensure readily available for employer verification.”
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My license/audit period is showing 3/2/1995 to 3/3/1995
If you're seeing an audit or license period listed as 3/2/1995 to 3/3/1995, it's likely because your license renewal dates were never entered in the legacy system. During the migration to the new platform, placeholder dates were used when no valid license or CE renewal information was available.
→ To fix this, edit your license to correct an error (How to Edit a License Guide)
Frequently asked questions
What is the difference between a License Period and a CE Renewal Period?
- A License Period is the official "Active" term (often in years) that the license has been issued to an individual by a regulatory body. Within CE Zoom, the “issue date” is not the initial date when your license was first granted, but rather the first day of your most recent official license period. For example, if you were initially licensed in 1993 and your license must be renewed every two years, the issue date should not display 1993—it should be set to display the first day of your current license renewal cycle.
- A CE Renewal Period is the window of time (often in years) in which you must complete the CE Hours or courses that your regulatory body requires.
- In most states, these two periods fall on the same dates and cannot be edited to operate independent of each other. For a hand full of states, these periods are offset and have different date. In that case, CE Zoom allows you edit and manage them independently, as needed.
When should I use “Edit License” vs. “Renew License”?
- Use Edit License only for quick corrections, such as fixing an error, updating dates for an extension, or adjusting an existing entry.
- Use Renew License when you’ve officially renewed your license with your regulatory body. This creates a new renewal period while preserving your previous renewal period history.
Can I edit or delete renewal periods once they’re added?
Yes. Within your account, from Manage Licenses you can edit or delete CE renewal and License periods.
Why Does it say I Have an "Unmatched/Undefined" License?
If you had a professional account on our Legacy CE Zoom platform, some licenses or permits may appear on the new platform as "unmatched" or "undefined" as a result of our migration. The new platform consolidated and improved user experiences. Use the link below on how to mange those licenses.
More Info: How to add a license on CE Zoom V2
Why Didn't All my Licenses Transfer from the Legacy CE Zoom Platform to the new CE Zoom platform ?
We diligently took every measure to ensure the data migration from the legacy CE Zoom platform to Version 2 was as complete and accurate as possible. However, we understand that in rare cases, some licenses may not have transferred.
If you notice a missing license, don’t worry — it can still be added, and all associated CE records can be applied to your account.
We’re here to help make sure your account is fully up to date.
Please see the links below on how to update your licenses
More Info: How to add a license
Ready to maximize your CE Zoom experience?
Explore CE Zoom’s Elite Plan to access unlimited Elite CE courses—both live and on-demand—designed to help you complete the courses needed to renew your license while enjoying the full CE Zoom experience for your professional development.
Basic
Essential for dental professionals tracking licenses. Includes basic tools to manage your CE requirements and renewal dates.
Free
Basic plan includes
- Track multiple professional licenses
- Store license numbers and renewal dates
- Upload license documentation
- Manually upload CE records
- Basic license renewal reminders
- CE verification & distribution tools
- Search and find CE courses for license renewal
Pro
Perfect for professionals needing a complete license & CE tracking plus easy access to all CE needed to renew your license, including state-required & approved CE courses.
$69/year
Professional plan includes
- Everything in Basic plan
- Advanced renewal tracking dashboard
- CE Navigation & Compliance Tracker
- "Does This Apply?" CE requirement matching
- View CE compliance requirements by license
- Detailed CE transcript views
- View overall CE renewal compliance status
- 24/7 automated compliance monitoring
Elite
Comprehensive solution for licensed professionals who want unlimited CE courses, complete license management, and the full CE Zoom experience.
$325/year
Elite plan includes
- Everything in Professional plan
- Take unlimited Elite CE courses with no additional fees
- Includes unlimited access to Elite live CE webinars
- Includes unlimited access to Elite self-study CE courses
- Access to State-required and approved Elite Courses
- Complete your CE requirements in one platform
- New Elite courses included as they are released
- All-in-one CE solution for license renewal